customer support info
RETURNS AND REFUNDS

We hope you will love your Philosophy Australia pieces, but if it isn't quite right for you, we offer 30 day returns on full price purchases.

Lodge your return request online - just click below for all the information.

Plus detailed information about our return process, refunds, exchanges and more.

 

lodge your return request
SHIPPING AND DESPATCH

Your orders are despatched with Australia Post every morning, and packed with care and love.

Flat rate tracked AU standard shipping $10

Free shipping $250+

Free express shipping $350+

Free gift $500+

Flat rate tracked NZ shipping $30

Flat rate tracked UK shipping $30

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SIZE GUIDE

Inclusive sizing that is cut for curves with room to move, because nothing is more stylish than comfort!

You can usually size down if you're between sizes, especially in our Bengaline stretch and Foundation slinky jersey signature fabrics.

If you prefer a neater fit and more fitted silhouette, you can size down in our deliberately overscale "boyfriend style" designs.

Check our Style Description for each style which gives you further size advice - and so much more!

 

FIND YOUR BEST FIT - SIZE GUIDE
PHILOSOPHY FAMILY

We consider our team to be a family - and we include our suppliers, manufacturers, boutiqe stockists and, of course, our customers too.

Join our Philosophy Family and get curated weekly updates. We take you behind the scenes, give you sneak peeks, styling advice, and perks like early access to new arrivals and sales.

We are so glad you're here!

 

JOIN OUR FAMILY
PHILOSOPHY AUSTRALIA LOYALTY CLUB

We love to offer the best possible customer experience, and part of that is rewarding your loyalty.

We launched the Philosophy Australia Loyalty Club in March 2026.

Sign up to earn points on your purchases, which you can redeem for perks like free shipping, discount codes, birthday gifts and more!

 

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BOUTIQUE STOCKISTS AUSTRALIA AND NZ

We have an amazing  network of gorgeous boutique stockists across Australia and New Zealand.

They each offer their own curated collection, and something you don't get very often now - wonderful face to face styling advice and assistance.

FIND YOUR LOCAL BOUTIQUE STOCKIST
PHILOSOPHY SIGNATURE FABRICS LIBRARY

Our signature fabrics have been tried and tested over the years.

We work with local fabric suppliers who have been supplying our fabrics for many years.

Our signature fabrics are selected to be easy wear, easy care, wear anywhere, with qualities like crease resistance, breathability, durability, colour fastness, stretch and comfort.

 

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